Refund policy
Return & Refund Policy
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at:
You can also request a return directly through the following link:
https://shopify.com/101469782346/account
If your return request is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Please note: Items sent back to us without first requesting a return will not be accepted.
If you have any questions regarding returns, you can always contact us at:
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item.
We will evaluate the issue and do our best to make it right as quickly as possible.
Please contact us if you have questions or concerns about your specific item.
Unfortunately, we do not accept returns on sale items or gift cards.
Exchanges
The fastest way to exchange an item is to return the original item. Once the return is approved, you can place a new order for the desired item.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, the item must be unused, unworn, with tags attached, in its original packaging, and accompanied by proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.
If approved, your refund will be automatically processed to your original payment method within 7 business days.
Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: